Poised - 2025 Zi Collection Necklace

To keep your jewelry looking beautiful, store it in a dry place away from direct sunlight. Avoid contact with water, lotions, perfumes, and harsh chemicals. Gently wipe with a soft cloth after wearing to maintain its shine.

Every piece from The Crystal Nicole Collection is thoughtfully selected for style, comfort, and quality. We believe in delivering affordable luxury you can wear every day with confidence.

Returns & Exchanges:

We want you to love every piece you receive. All sales are final, but if your item arrives damaged, please reach out to us within 3 days of delivery. We’ll be happy to offer a store credit or send a replacement piece so you can enjoy your sparkle worry-free.

We process and ship orders within 24 hours, Monday through Saturday, unless your order includes “coming soon” items. Once your package is on its way, you’ll receive an email with your tracking number. If it’s not in your inbox, be sure to check your spam or junk folders.

Please double-check your address before completing your order, as we ship to the exact address provided at checkout. If a package is returned due to an incorrect address, the customer will be responsible for additional postage to resend it.

While we take great care in packing and shipping your items, we are not responsible for packages that are stolen after delivery.

Stay connected and inspired! Follow us for styling tips, sneak peeks of new arrivals, and exclusive offers on Instagram and Facebook @thecrystalnicolecollection and on TikTok @shopcrystalnicole.